The Best Donation Platforms for Nonprofits

According to M+R’s latest annual benchmarks study, traffic to nonprofit websites grew by roughly 4% over 2015 totals. A small percentage, but one that accounts for millions of additional website visits. In tandem with this, overall online revenue grew by 14% over 2015 totals with a 23% increase in monthly giving.

So if you’re getting people to your website, how are you getting them to make you a donation you can’t refuse? We’re asked this question a lot at Whole Whale. Here are our picks for the top donation platforms for nonprofits.

Online revenue is up for nonprofits. So what’s the best donation platform? Click To Tweet

For Basics: Donately

Founded: 2013

Donately was formed four years ago in partnership with creative agency Fifty & Fifty as the founders realized there was a gap in the online donation software market. More than 1,000 organizations later and they still focus on simplified solutions with an attractive pricing structure. While this does the job for covering basic needs, read on for more if you’re looking for ultra-customized experiences such as a tailor-made thank-you message or bespoke branding.

Platform Fee: 3% (first $100k); 2% ($100k to $1m); 1% (greater than $1m)
Transaction Fee: 2.9% plus $0.30/transaction
Setup Fee: $0
Commitment: None
Integration: Salesforce, MailChimp, Eventbrite, Optimizely, Google Analytics, Google Docs, HubSpot, Insightly, Stripe

For Getting Fancy: iDonate

Founded: 2010

Designed with fundraising staff in mind, iDonate’s overall mission is to move overall giving from 2% of disposable income to 4% by 2025. In addition to web and mobile donation forms, this Dallas-based platform is also built to accept noncash donations, text giving, peer-to-peer fundraising, and allows for event creation and promotion. iDonate operates on four tiers of service: Basic, Standard, Pro, and Enterprise.

Platform Fee: $99/month (Basic), $199/month (Standard), $299/month (Pro), Call for Enterprise
Transaction Fee: 2.99% + $0.45 using iDonate Payments; 1% using external payment gateaways
Setup Fee: $250 (Basic: support team setup provided), $400 (Standard: setup and coaching), $750 (Pro: full-day system configuration), $1500 (Enterprise: custom)
Commitment: Month-to-month (Basic), 1 year (Standard), 2 years (Pro), 3 years (Enterprise)
Integration: Salesforce, Virtuous, Raiser’s Edge, MailChimp

For Repeat Customers: Donorbox

Founded: 2014

Focused on the checkout process, Donorbox encourages donors to increase their contribution with options for pausing, increasing, or decreasing recurring donations. Organizations operating on an international level benefit from the ability to accept payment in multiple currencies, and currently 4,000 organizations hailing from 25 countries are represented on this platform. Donorbox is a CMS-hopper as well as globehopper, integrating with WordPress, Squarespace, Wix, Weebly, and Joomla.

Platform Fee: Free (Under $1,000 per month), $26.70 ($1,000–$3,000 per month), $89 ($3,001–$10,000 per month)
Transaction Fee: 2.2% + $0.30 per transaction
Setup Fee: $0
Commitment: None
Integration: MailChimp ($8/month), Employer gift matching ($40/month), Salesforce ($25/month)

For a Fundraising Swiss Army Knife: Causevox

Founded: 2010

We’re big fans of Causevox for the manifold resources that they provide nonprofits from their homebase in Brooklyn (sound familiar?). Client relationship game recognize game. The founders have over 50,000 campaigns under their belts and have used them to shape a customizable experience for fundraisers  ranging from digital natives to tech-averse. While there are no commitment requirements, they also offer a slight discount for paying for a full year upfront.

Platform Fee: $55/month (Lite; $49/month upfront); $155/month (Standard; $139/month upfront); $495/month (Premium; $450/month upfront)
Transaction Fee: 4.5% (Lite), 4.25% (Standard) 0-2% (Premium)
Setup Fee: $0
Commitment: None
Integration: Website integration with masked domain (Standard), Integrates with over 750 apps including Salesforce and MailChimp (Premium)

Client relationship game recognize game. @WholeWhale’s picks for fundraising platforms. Click To Tweet

Where to next?

Once you’ve found a match for your fundraising needs, or if you’re caught between a few options, schedule a demo with the organization. Be sure to think about what you want to ask in advance — and to consider the specific needs of your organization. Don’t play the “That Way You Have It” game.

Don’t play the “That Way You Have It” game. Know what you need from your donation platform. Click To Tweet

Psst… Looking to crowdfund?

We have recommendations for that, too. Check out our Ultimate Guide to Crowdfunding for Nonprofits.